HP printer not working after replacing ink

HP printer not working after replacing ink

Is your HP printer not working after replacing ink? Globally, HP users tend to encounter this kind of issue fairly frequently. Print owners often have issues with their printers not working after replacing ink, regardless of which brand they have, and we are frequently asked about such things by our customers. The most common cause of this problem is replacing remanufactured or compatible ink cartridges, which can lead to printing problems. Our solution to this problem can be found below, so read on to learn why it occurs and how to fix it

Why HP printer not working after replacing ink?

Ink cartridges are equipped with microchips that are contacted by the printer when installed. Using the cartridge chip, the printer keeps track of how many pages are printed. Your printer will detect that your cartridge has 100% printing capacity after you install a new cartridge, as it resets the memory. Ink cartridges don’t recognize new cartridges for a variety of reasons. Before you can resolve any printing problems, you must identify the cause. You may have a problem with your new ink cartridge if one of the following applies:

HP printer Cartridge installation
  • Cartridge model is incorrectly installed.
  • No effort was made to remove the tape before use.
  • Cartridges not inserted into the correct colour slots or positioned incorrectly.
  • There is a problem with the contact points in your cartridge or printer.
  • The printer hasn’t been used for a long time, which causes the metal contacts and cartridges to dry out.
  • The firmware has been updated for expired cartridges or out-dated cartridges.
  • This printer does not have its memory reset. The previous chip’s data is still being read.

Fixing and helping the problem with suggestions

It is possible for this issue to occur for a number of reasons. Listed below are some general tips that may assist you in resolving the issue.

  • Make that the plastic cap that prevents the ink from spreading or spilling out of the cartridge has been removed.
  • It is important to ensure that the ink cartridges are properly inserted. The printer will not print if the cartridges are not fully inserted.
  • To install ink cartridges, levers need to be moved from their original positions. Make sure they are returned to their original positions once they have been installed.
  • Ensure the printer’s head has been cleaned, if possible.
  • Ink cartridge counters can sometimes be reset so try resetting it. To learn how to use your printer, please refer to the manual that came with it or visit the manufacturer’s website.
  • A test page should be printed to ensure there are no software errors.
  • There may be compatibility issues with ink cartridges that are not actually authorized by the manufacturer of your printer.

Alternatively, you can contact your printer manufacturer if the above suggestions don’t work. In many cases, buying a new printer is cheaper than repairing a printer, as printer repairs can be extremely expensive.


Remember these tips in the future to prevent new printer cartridge ink from not working:

  • Ink Cartridges should be stored in a cool and dry place.
  • Make sure your ink cartridges and printer are free of leaks on a regular basis.
  • Don’t let dust or dirt accumulate on your printer.
  • Firmware updates should not be performed on printers. Make sure that printer updates are turned off


I hope this article has been helpful in resolving the ink problem with your printer. If none of the aforementioned solutions work, the next step is to examine if the printer or cartridge is damaged or corrupted by using other brand printer ink. There may be electrical damage to your printer or cartridge that you’re not aware of as well. If that doesn’t work, you can try another new cartridge. If you still have trouble, try replacing the cartridge with a brand-new one. It is possible that a fresh set of cartridges will fix the issue. You should call a technician if you’re still experiencing printer ink problems.

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