If you have recently installed a new router and your HP printer is not working, there are a few things you can try to troubleshoot the issue:
- Make sure that the printer is properly connected to the new router. Check the connections and try unplugging and then re-plugging them in to ensure that they are secure.
- Check to make sure that the printer is turned on and that it is in range of the new router. If the printer is too far away from the router, it may not be able to connect.
- If you are using a wireless connection, make sure that the wireless feature on the printer is turned on and that the printer is connected to the same network as your computer.
- If you are using a wired connection, make sure that the Ethernet cable is securely plugged into both the router and the printer.
- If you have recently changed the router’s password, make sure to update the password on the printer as well.
- If you have tried all of these steps and your printer is still not working, you may need to try resetting the printer. To do this, unplug the printer from the power outlet and wait a few minutes before plugging it back in. Then, turn the printer on and try printing again.
If none of these steps help, you may read below for further possibilities
To know more, keep reading!
New router in HP printer not working. Why?
- There is an issue with your drivers- Your hardware devices won’t work properly if your drivers aren’t updated. It is highly recommended to update your printer’s drivers to avoid any potential issues. Practically, you can use a variety of techniques, but they’re not always the most convenient, especially if you’re not sure where to find the necessary drivers. DriverFix, for example, is a specialist solution that automatically updates all drivers on your computer with just one click.
- Make sure the wireless channel on the router is fixed
- We suggest changing your Wireless Channel if it’s set to Auto in your router. A change from automatic mode to manual Wireless channel has helped users fix the problem.
- Wireless channel interfaces are accessed differently by every router. In any case, it ought to be available via the Settings menu.
How to fix?
Switching routers also affects wireless printers connected to the network. Undoubtedly, it will have a new SSID, be faster, and operate at a new frequency. Therefore, the following are some things to attempt if you wish to maintain your printer linked to a wireless router network.
01. Verify the settings of your router
Computers and printers may have to be reconfigured if your router has been replaced recently. Some settings on the new router may be incompatible with your wireless printer due to its different ISP address. Reconfiguring the router may be necessary, as well as adjusting router settings.
- Type your router’s IP address into your browser and press Enter to check the settings. “Password” can be used as the password, and “admin” can be entered as the username, which are usually the router’s default passwords.
- To connect the printer, adjust the settings in the Wireless or Security section to default
It’s important to double-check the following aspects of your router’s configuration:
- The MAC address filtering should be turned off because it does not improve network security.
- Most wireless printers easily connect to the 2.4GHz frequency band, rather than the 5GHz only mode, if your router is on the 2.4GHz frequency band.
- Select a Wi-Fi channel where other local networks are not active. It is usually better to select channels 1, 7 and 13 instead of the automatic setting for printers that aren’t connecting.
- Reconnect your printer by enabling DCHP to acquire communication and an IP address over the network.
- Your wireless printer will not be able to connect if your router, device, or printer does not have a guest connection.
02. Update the firmware on your router
The router firmware should be updated if changing the settings did not resolve the problem. A firmware update could fix an interruption caused by moving from Windows 10 to another version
03. Your printer needs to be reset –
All your printer settings are cleared as well as your Wi-Fi login credentials in this last resort solution to re-establish a connection when all other fixes have failed. Depending on your printer model and brand, you may need to consult the manual for instructions on how to reset it. For those without an owner’s manual, you can access the information online
In this article, I have covered the most possible solutions for HP printer problems when connected to the router. If your printer still does not connect after trying the above fixes, it might be worth consulting the manufacturer, returning it to the retail store, or buying a new printer.